FAQ
Got any questions? Find the answers to the most common questions about our products and services below!
If you still feel that something is missing, don’t hesitate to contact us!
What if I have an operational issue?
You simply submit an online issue report to the Customer Service Center. There an IVM professional will either assist you online or contact you for further clarification and provide you the proposed solution thereafter.
What happens, if I think a vending solution is what I need but I do not know how to get started?
Simply contact us using the online form and a Solution Consultant will get back to you to assist. Our Consultant will help you uncover your needs and provide you with a suggestion that best solves those needs.
What if I have a micrologistics related problem and I do not know how to handle it?
Contact us using the online form and a Solution Consultant will talk to you to learn about the problem, provide you with possible solution options, and support you throughout the decision-making process.
Get in touch!
Still have questions?
Your questions and comments are important for us, please give us a call or send an email.
Emergency hotline: 0-24:
Customer Service Center:
M-F: 8.00am – 4.00pm
HU Central: + 36 30 171 9379
Email: info@ivm-micrologistics.com
You can also contact your respective local Solution Consultant / Sales Manager to discuss your information requirement
Germany, Austria, Swiss (D-A-CH)
Italy, France, Poland, Slovenia, Latvia, Lithuania, Estonia, Croatia
Hungary
Romania, Bulgaria, Serbia, Greece, Turkey
Czech Republic, Slovakia
Middle East, Asia, Africa, Americas
International Solution Consultant
Sweden, Finland, Denmark, Norway, Belgium, Netherlands, Luxembourg, United Kingdom, Northern Ireland, Ireland, Spain, Portugal
René Thielsch
Edina Stark
Zsolt Fekete
Badila Ciprian
Peter Pavelka
René Thielsch
Dániel Koczkás
Tomáš Alföldi
Germany, Austria, Swiss (D-A-CH)
René Thielsch
+49 2158 2914702
Italy, France, Poland, Slovenia, Latvia, Lithuania, Estonia, Croatia
Edina Stark
+36 30 583 3924
Hungary
Zsolt Fekete
+36 30 019 1320
Romania, Bulgaria, Serbia, Greece, Turkey
Badila Ciprian
+40 74 512 8359
Czech Republic, Slovakia
Peter Pavelka
+421 904 496 759
Middle East, Asia, Africa, Americas
René Thielsch
+49 2158 2914702
International Solution Consultant
Dániel Koczkás
+36 30 633 1552
Sweden, Finland, Denmark, Norway, Belgium, Netherlands, Luxembourg, United Kingdom, Northern Ireland, Ireland, Spain, Portugal
Tomáš Alföldi
+36 30 613 6851